Terms & Conditions

Effective Date: 20/12/2024

Welcome to Saphira Stones. By accessing and using our website, https://saphirastones.com/, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase or using our services.

1. General Information

These Terms and Conditions govern your use of the website and the purchase of products offered by Saphira Stones. By using this site, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use the site.

2. Product Information

We strive to provide accurate product descriptions and images. However, slight variations in color, size, or design may occur due to differences in display settings or manufacturing processes.

3. Orders and Payments

Placing an Order: By placing an order, you agree to purchase the product(s) in accordance with these terms.
Payment: All payments must be made in Qatari Riyal (QAR) through the payment methods available on the website.
Order Confirmation: You will receive an email confirmation once your order has been successfully placed.
Right to Refuse Orders: Saphira Stones reserves the right to refuse or cancel any order due to inaccuracies, pricing errors, or suspected fraudulent activity.

4. Pricing and Taxes

All prices displayed on the website are in Qatari Riyal (QAR) and include applicable taxes unless stated otherwise.
Prices are subject to change without prior notice.

5. Shipping and Delivery

Shipping Area: We currently ship within Qatar only.
Delivery Timeframe: Estimated delivery times will be provided at checkout and may vary based on your location.
Shipping Costs: Shipping fees, if applicable, will be displayed during the checkout process.
Responsibility: Saphira Stones is not liable for delays caused by third-party delivery services.

6. Return and Replacement Policy

Returns are accepted within 10 days of purchase, provided the product is in its original condition.
Replacements are offered only for products with verified manufacturing defects.
For more details, please refer to our Return Policy.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Saphira Stones and is protected under applicable intellectual property laws. You may not use, reproduce, or distribute any content without our explicit consent.

8. Limitation of Liability

Saphira Stones shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to data loss, revenue loss, or system damage.

9. User Responsibilities

You agree to use this website only for lawful purposes and in compliance with Qatar’s laws.
You are responsible for maintaining the confidentiality of your account information and restricting access to your account.

10. Changes to Terms and Conditions

Saphira Stones reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Qatar, including Qatar Law No. 13 of 2016 concerning e-commerce and consumer protection. Any disputes shall be resolved exclusively by the courts of Qatar.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: info@saphirastones.com