Privacy Policy 

Effective Date: 20-12-2024

At Saphira Stones, accessible at https://saphirastones.com/, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the relevant laws of Qatar, including the provisions outlined under Qatar Law No. 13 of 2016 concerning Personal Data Protection (PDP Law).

1. Information We Collect

We may collect the following categories of personal information when you visit or interact with our website:

• Personal Identification Data: Name, email address, phone number, and delivery address.
• Payment Information: Credit/debit card details or other payment methods (processed through secure payment gateways).
• Browsing Data: IP address, device type, browser type, and information about your interaction with our website.
• Cookies and Tracking Data: Information collected through cookies to enhance your browsing experience.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your purchases, inquiries, or customer support.
• To improve our website functionality and tailor your browsing experience.
• To comply with legal and regulatory requirements under Qatar Law.
• To send promotional offers or newsletters (only with your explicit consent).

3. Sharing of Your Information

Your personal information will not be sold, rented, or shared with third parties, except in the following circumstances:

• Service Providers: To trusted partners who assist in operating our website or fulfilling your orders (e.g., payment processors and delivery services).
• Legal Requirements: To comply with any legal obligations or requests from Qatar authorities.

4. Data Protection and Retention

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. Personal data is retained only for as long as necessary to fulfill the purposes stated above or as required by Qatari law.

5. Your Rights

Under Qatar’s Personal Data Protection Law, you have the right to:

• Access your personal data.
• Request correction or deletion of inaccurate or unnecessary data.
• Withdraw consent for data processing where applicable.
• Object to direct marketing communications.

To exercise any of these rights, please contact us at info@saphirastones.com

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.

7. Links to External Websites

Our website may contain links to third-party websites. Saphira Stones is not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before providing personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page, and we encourage you to review it periodically.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@saphirastones.com

By using our website, you agree to the terms of this Privacy Policy.